Shipping & Returns

SHIPPING

UNITED KINGDOM

1st Class Recorded (insured up to £36)

Special Delivery (Insurance up to £500)

EUROPE

International Signed (For Insurance up to £500)

REST OF THE WORLD

International Signed (For Insurance up to £500)

RETURNS

Item must be returned within: 7 Days of receipt

Return Policy Details:

REFUNDS AND RETURNS When you order your goods, you are entitled to view your products for up to seven days within your own home. If within this period you decide not to purchase the products, you are entitled to return them to The City Photographic unopened and in their original saleable condition for a full refund less the cost of the postage. If you return goods to City Photographic, please also enclose a copy of your invoice with the reason for returning the item. FAULTY GOODS Should any of your goods arrive damaged, please e-mail City Photographic within three days of receipt and return any faulty goods to us within five days of receiving your order. Please also enclose a copy of your invoice with the reason for returning the item and your choice of either a replacement item or a full refund. City Photographic will, on receipt of the faulty goods exchange or refund the cost including return postage incurred. PLEASE NOTE: City Photographic suggest you obtain a certificate of postage, which is free via the post office when returning goods. We are unable to accept responsibility for any packages lost in the post.